Marvin was so helpful and patient. He answered all of my questions aS we went on three different car rides so I could decide on which vehicle I really wanted. Thank you Marvin!
Dan was great in getting me back on the road and scheduling a follow-up appointment to complete my needed tire replacement and balance. Thanks!
The service and parts department addressed all of my needs and saved me hundreds of dollars from unnecessary repairs to my navigation system that other dealers said I needed. Instead of replacing the antenna and cable components all I needed was a software upgrade to make it functional again. Dan George and the technicians went out of their way to make the necessary repairs in a timely manner.
Very pleased with the service I received. I had an oil change, tire rotation and they fixed a differential seal leak. I was given a loaner car and was very pleased with the car they gave me. Jim was pleasant to work with. I had a coupon for the Oil change and tire rotation and when I picked up my vehicle I was told the cost was less than the coupon! Very pleased with their honesty! Will continue getting my service work at Burtness.
Marvin was great to do business with, they gave me the price I wanted for trade in, and got a great used truck. I will be back for the next truck/car in the future. Thank You.
Service center does a good job but after being a lifelong GM customer who has bought 14 new cars and pick ups, I will never buy another one. I had a service plan with my last pickup and when I sold it to my brother-in-law GM refused to allow the plan to be transferred, violating the terms clearly written in the agreement. The sales rep (Shane Williams) and General Manager (Paul Schepp) at the dealership blew me off and would not go to GM to help.
Very friendly and helpful about everything you need to know about buying a new car. Will recommend this dealership to people I know. They make sure you are satisfied with the purchase you are making.
The dealer Matt really gave me a hands on education on the Nissan Altima that has made me really love this type of vehicle, and I thank them very much for it.
Wonderful Dealership with great people . Happy to keep buying vehicles here. Best Dealership in area is close and walking distance to all my needs. Thanks
The staff was so happy to help me find the vehicle that was right for me, very knowledgeable about all the vehicles on the lot and answered all my questions in a very friendly manner. Thank you so much Shane for all your help...I feel you really went above and beyond to make sure I was comfortable with my Acadia before I left the lot.
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