Very happy and satisfied with my new purchase. The "Vehicle brand purchased or considered" pull down menu needs to be updated to include "Chevrolet" or "Colorado "
Skip and I had already decided to send a letter to Burtness letting them know how happy we were with our purchase and how nice you were to deal with. We couldn't have asked for better service including Dan. Thank you for your patience. We love our Chrysler and especially that we can con- tinue to use E85. I was so relieved to find our title right where I told Skip it was in a safe of important papers. We wish you continued success in your sales. Most Sincerely, Carna and Skip Grover (Charles Grover and Carolyn Engstrom 3-5-19)
Old location: Great customer service. Very helpful. Would recommend. Took car in for a tire valve replacement and it was done fast. They aired up all four tires, fixed the keyless controls and the low oil pressure light for free.New location: 1) Redrilled the hole in the oil pan when the bolt/plug broke. Very quick turnaround. 2) Showed up at 9:30 for an appointment. I was turned away since they insisted my appointment was for 9. Either way they did not have a loaner available even though I informed them I would need one while my car was sitting at the shop overnight and into the next day.Scheduled a new appointment, with a loaner and was told a half hour window. Customer service depends on who assists you here.
I was just very please with my experience low pressure no pressure really understanding cooperative trustworthy in my opinion. Everyone I talked to there was very pleasant and easy to work with just a great experience overall thank you
Good service and friendly.
Awesome experience. No pressure and very friendly owner and staff! I will be back!
Once again, perfection!!! Everyone is so kind and courteous, very professional. Service above and beyond as always. Thanks, Dan and Company once again!