What You Need To Know
MasterTech™ Debt Protection Program
Program Features
Ease of Mind
The MasterTech™ Debt Protection Program can waive covered GAP amounts of up to $50,000.
Flexibility
Full coverage on purchases of new and pre-owned vehicles valued or financed up to $125,000.
GAP Exposure
The value of your new or pre-owned vehicle starts to depreciate the moment you take possession of it. If a total loss occurs, you are personally responsible for the difference between what you still owe on your vehicle and the primary insurance carrier’s settlement amount, commonly referred to as the “GAP.”
Additional Benefits1
1 Programs may vary by dealer, lender, and/or state
Streamlined Processing
For efficient and accurate processing, the GAP benefit is paid directly to the lienholder to be applied to your loan or lease.
Deductible Benefit
Your primary insurance carrier’s deductible may be covered up to $1,000.
Money-Back Guarantee
A full refund will be provided if you cancel your GAP Waiver within 30 days of purchase, providing no benefit has been waived. After 30 days, your refund will be pro-rated.
GAP Benefit Example2
| Net loan payoff balance | $33,977 |
|---|---|
| Less primary insurance carrier settlement | ($29,040) |
| Less vehicle service contract refund | ($700) |
| Outstanding Loan Balance | $4,237 |
| Less primary insurance carrier’s adjustment (Wear & Tear) | ($175) |
| Potential MasterTech™ Debt Protection Program GAP benefit | $4,062 |
| Final loan balance (your out of pocket expense) | $175 |
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1 Programs may vary by dealer, lender, and/or state.
2 This example is for demonstrative purposes and is only provided to show you what a potential benefit breakdown may look like.
MasterTech™ Vehicle Protection Program®
Protect Against the Unexpected
The MasterTech Vehicle Protection Program® is tailored to meet your driving needs while providing choices to meet your budget. With over 15 years of experience in the automotive industry and top rated carriers insuring MasterTech™, have confidence in knowing that you have selected the industry’s leading service contract program.
- Outstanding mechanical coverage available up to 8 years or 125,000 miles
- Excellent rental and towing benefits
- Emergency travel expense reimbursement
- Exceptional customer service
Why MasterTech™
Purchasing a vehicle is a significant investment. Although vehicle quality continues to improve, thousands of working parts and advanced electrical components must continuously function in order for your vehicle to run properly. The MasterTech Vehicle Protection Program® offers varying levels of coverage for protecting against unexpected vehicle repair costs.
Program Features
Easy Payments
Whether you purchase or lease your vehicle, the cost of MasterTech™ coverage can often be included in your monthly payment or paid in full at the time of purchase.
Money-Back Guarantee1
A full refund will be provided if you cancel your service contract within 60 days of purchase, providing no claim has been filed. After 60 days, or if a claim has been filed, your refund will be pro-rated less a cancellation fee
Time & Mileage Coverage Options
Choose from a variety of new and pre-owned coverage options to match your driving needs. Plans are available for up to 8 years or 125,000 miles.
Direct Payment
Authorized repair facilities in the United States and Canada are paid directly with MasterCard so you do not have to wait for reimbursement of repairs.
Multiple Deductible Options
Choose a deductible that is right for you based on your needs. Plans often include lower deductibles when your repairs occur at the original selling dealer.
Nationwide Repairs
Repairs may be completed at any authorized repair facility in the United States and Canada.
100% Transferable2
Coverage is fully transferable and may increase the resale value of your vehicle.
Toll-Free Claims
Call our toll-free number at 800.964.4811 to find an authorized repair facility near you.
1Varies by State
2Transfer fee Applies
Plans
Customized Coverage To Fit Your Needs
Purchasing a vehicle is a significant investment. Although vehicle quality continues to improve, thousands of working parts and advanced electrical components must continuously function in order for your vehicle to run properly. The MasterTech Vehicle Protection Program® offers varying levels of coverage for protecting against unexpected vehicle repair costs.
Components are covered in the event of mechanical breakdown caused by failure of a covered part or faulty workmanship by the manufacturer. Primary and Secure coverage options do not include wear and tear, except in Illinois. Certain conditions and components are excluded, such as inadequate maintenance of the vehicle, corrosion, parts designed for limited life such as lenses filters, and glow plugs, or any mechanical problems that existed prior to the purchase of your agreement. See the Non-Covered Parts and Services and Non-Covered Conditions sections of the service contract for complete details.
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MasterTech™ Complete Protection Program*
Complete Protection
The MasterTech™ Complete Protection Program*protects some of the most common areas of your vehicle that are prone to damage, such as your windshield, exterior, or tires and wheels.
Optional Cosmetic Wheel Replacement Coverage
(Ultra Level Only)
We will replace your wheel that is cosmetically damaged as a result of a covered road hazard and cannot be repaired using normal cosmetic repair techniques. The maximum benefit per incident is $1,000, at a maximum of one (1) use per 12 month period.
Additional Benefits
Money-Back Guarantee
A full refund will be provided if you cancel your Complete Protection Program membership within 60 days of purchase, providing no claim has been filed. After 60 days, or if a claim has been filed, your refund will be pro-rated less a cancellation fee.
Dent Protection
The MasterTech™ Dent Protection Program allows for easy and effective removal of dents and dings which will help to maintain your vehicle’s quality.
Coverage Options
Primary: Vertical Dent
The Primary level of coverage includes vertical dent and ding protection for your vehicle up to $500.
Premier: Primary + Horizontal Dent
In addition to the Primary level of coverage, Premier coverage includes horizontal dent and ding protection up to $500.
Ultra: Premier + Cosmetic Bumper
Along with the Premier level of coverage, Ultra coverage includes cosmetic bumper protection. Scuffs and cosmetic scratches located on the front and rear bumper are also covered up to $250*.
Paintless Dent Removal Technique
The Paintless Dent Removal process reforms dents and dings without sanding or bonding. Technicians use specialized hand tools that mold and flex the damaged surface back to its original condition. This technique is limited to steel or aluminum body panels.
* Maximum of one (1) claim for every 12 month period following the contract sale date.
Certain conditions and components are excluded such as conditions which existed prior to the purchase of your contract, dings and dents larger than 4” in diameter, non-metal composite, plastic, fiberglass or carbon fiber body panels, damage due to collision, chipped paint, and misuse or abuse. Please refer to the MasterTech™ Dent Protection Program contract for complete details, exclusions, and limitations of the program. The MasterTech™ Dent Protection Program is not available in AL, CA, NY, and UT.
Environmental Protection
The MasterTech™ Environmental Protection Program protects your vehicle from environmental elements and unforeseen interior damages that can happen throughout your vehicle ownership.
Coverage Options
Primary: Exterior Protection
The Primary level of coverage includes one (1) application of treatment to the painted exterior, sheet metal surfaces, molding, and trim that will assist in preventing damage to the applied surfaces due to oxidation, bird droppings, tree sap, and acid rain, among others.
Premier: Primary + Interior Protection
In addition to the Primary level of coverage, Premier coverage includes one (1) application of treatment to the interior that will assist in preventing permanent stain damage to the treated surfaces due to food, drinks, blood, and makeup, among others.
Ultra: Premier + Windshield Repair*
In addition to the Premier level of coverage, Ultra coverage includes two (2) applications of treatment to the windshield, and headlights of the vehicle that will assist in preventing damage to the applied surfaces due to oxidation, weatherinduced fading, and loss of gloss, among others.
Protect Your Investment
The exterior and interior condition of your vehicle drastically affects its resale value. If the vehicle’s condition is assessed as poor quality by the buyer, you could be losing thousands of dollars. Protect your investment and its value with the MasterTech™ Environmental Protection Program.
Chemical Product Information
The proprietary chemical used with the MasterTech™ Environmental Protection Program uses molecular bonding and, unlike other chemicals that sit on top of the surface, the formula adheres to treated surfaces to provide superior protection. To ensure top quality and effectiveness, the chemical is put through rigorous testing using an independent, third-party laboratory.
The proprietary chemical is:
-
- Environmentally friendly
- Contains zero VOC
The coverages included in this program are limited warranty benefits from the chemical product manufacturer, Eckbond Coatings, Inc., 2903 Saturn St. Unit H, Brea, California 92821.
Certain conditions and components are excluded such as windshield cracks or chips greater than 6”, non-clear coated surfaces (except headlights and windshields), damage caused by road hazards or hail, scratches, rusting, odors other than microbes, neglect, or abuse. Please refer to the MasterTech™ Environmental Protection Program limited warranty for complete details, exclusions, and limitations of the program.
Key Replacement
The MasterTech™ Key Replacement Program remedies the increasing cost of replacing your key and key fob by ensuring today’s cost at a future date.
Coverage Options
$450 Benefit
In the event that your key or key fob is destroyed, lost, or stolen, you are eligible for a replacement up to the amount of and not exceeding $450 per year over the full term of the membership.
$900 Benefit
In the event that your key or key fob is destroyed, lost, or stolen, you are eligible for a replacement up to the amount of and not exceeding $900 per year over the full term of the membership.
Motor Club Benefits
Money-Back Guarantee
A full refund will be provided if you cancel your Key Replacement Program membership within 60 days of purchase, providing no claim has been filed. After 60 days, or if a claim has been filed, your refund will be pro-rated less a cancellation fee.
24-Hour Roadside Assistance*
The MasterTech™ Key Replacement Program includes towing, fluid delivery, battery start service, spare tire mounting assistance, and lockout service for up to $100 per occurrence. Service is provided 24/7 through SafeRide Motor Club, Inc. at 800.250.9021.
SafeRide Motor Club Enrollment
Upon purchase, you are automatically enrolled as a member of the SafeRide Motor Club, Inc. This membership provides unique discounts on many different services including lodging, car rental, and entertainment benefits. In addition, SafeRide Motor Club, Inc. can provide you with custom domestic trip routing so that you are fully prepared for any travel needs.
Certain conditions and components are excluded such as key replacement within the first 60 days, manufacturer’s defect, valet keys, aftermarket devices, and losses outside the U.S. and Canada. Please refer to the MasterTech™ Key Replacement Program membership for complete details, exclusions, and limitations of the program.
Road Hazard
The MasterTech™ Road Hazard Protection Program covers damage to tires and wheels caused by road hazards, such as potholes, debris, and curbs.
Coverage Options
Primary: Structural Repair & Replacement
If your vehicle comes into contact with a covered road hazard and creates a structural failure in your tire or wheel, we will repair it. If it is not repairable, we will replace the tires, wheels, and tire pressure monitoring system with like kind and quality replacement tires and/or wheels.
Premier: Structural & Cosmetic Repair
In addition to the Primary level of coverage, Premier coverage will repair cosmetic wheel scratches due to contact with a covered road hazard to like kind and new quality*
Ultra: Premier + Rental Car
In addition to the Premier level of coverage, Ultra coverage includes the following benefits:
-
Rental Car Reimbursement
Ultra coverage provides rental car reimbursement for up to $40 per day for six (6) days, with a maximum of $240 per occurrence when the covered vehicle is held at an authorized repair facility overnight**.
-
Emergency Travel Expense Reimbursement
Ultra coverage provides reimbursement up to $200 per day, for five (5) days per occurrence for commercial lodging, meals, and substitute transportation, if you are 100 miles or more from your permanent residence and have come in contact with a road hazard covered by your Road Hazard Protection contract.
Optional Cosmetic Wheel Replacement Coverage
(Premier or Ultra Level Only)
We will replace your wheel that is cosmetically damaged as a result of a covered road hazard and cannot be repaired using normal cosmetic repair techniques. The maximum benefit per incident is $1,000, at a maximum of one (1) claim per 12 month period.
Additional Benefits
24-Hour Roadside Assistance+
The MasterTech™ Road Hazard Protection Program includes towing, fluid delivery, battery start service, spare tire mounting assistance, and lockout service for up to $100 per occurrence for a maximum of three (3) uses every 12 months. Service is provided 24/7.
*An exact color and texture match for the wheel is not guaranteed.
**Benefit is not payable if you have other substitute transportation or an inflated full-size spare tire.
+Excludes the cost of fluids and replacement keys.
Certain conditions and components are excluded such as conditions which existed prior to the purchase of your contract, normal wear, dry rot and items such as nitrogen charges, fees in excess of $10, and tires with tread depth less than 3/32”. Please refer to the MasterTech™ Road Hazard Protection contract for complete details, exclusions, and limitations of the program. The MasterTech™ Road Hazard Protection Program is not available in CA.
Theft Deterrent
The MasterTech™ Theft Deterrent Program protects you from a potential financial loss due to vehicle theft by providing a benefit that can be applied towards purchasing a new vehicle. This program also includes anti-theft markings applied to certain vehicle components.
Coverage Options
$2,500 Benefit
In the event that your vehicle is stolen and not recovered within 30 days or is recovered and declared a total loss, there will be a $1,500 benefit paid out to the Warranty Holder, plus a $1,000 replacement allowance towards the purchase of a replacement vehicle from the issuing dealer*.
$5,000 Benefit
In the event that your vehicle is stolen and not recovered within 30 days or is recovered and declared a total loss, there will be a $3,000 benefit paid out to the Warranty Holder, plus a $2,000 replacement allowance towards the purchase of a replacement vehicle from the issuing dealer*.
Primary Insurance Deductible Feature
In the event that your vehicle is stolen and recovered within 30 days, you will be reimbursed either (1) your primary insurance deductible, (2) costs incurred for repair of damages as a result of the theft, or (3) $1,000, whichever is less. (Not available in Utah).
Additional Benefits
Emergency Travel Interruption
This benefit provides reimbursement up to $200 per day, for five (5) days for commercial lodging and meals, if you are 200 miles or more from your permanent residence and the covered vehicle is stolen. (Not available in Utah).
Airfare Reimbursement
The MasterTech™ Theft Deterrent Program provides reimbursement for up to $1,000 for airfare if the covered vehicle is stolen when traveling more than 200 miles from your permanent residence. (Not available in Utah).
Rental Car Reimbursement
Rental car reimbursement is provided for up to $40 per day, for 15 days, with a maximum of $600 for rental car expenses incurred if the covered vehicle is stolen. (Not available in Utah).
Anti-Theft Warning Decal
The Anti-Theft Warning Decal alerts both novice and professional thieves that your vehicle’s parts are permanently identifiable via a traceable number.
*Replacement allowance is not payable if you decide not to purchase a vehicle from the issuing dealer or if the purchase from the issuing dealer is not made within 120 days.
Certain conditions are excluded such as fraudulent acts or keys left in the covered vehicle. Please refer to the MasterTech™ Theft Deterrent Program warranty for complete details, exclusions, and limitations of the program. The MasterTech™ Theft Deterrent Program is not available in CT, DC, NV, NY, SC, and WY.
Windshield Protection
The MasterTech™ Windshield Protection Program+ assists in the prevention of windshield damage from gravel, rock chips, and flying debris. A damaged windshield is not only dangerous, but it will also lower your vehicle’s resale value.
value.
Coverage Options
Primary: Repair
The Primary level of coverage includes one (1) product application to the windshield that will assist in the prevention of minor chip or crack damage(s). If it is determined by a licensed repair technician that the damage is unrepairable or is in the acute driver vision area, reimbursement up to five hundred dollars ($500) for windshield replacement is provided.
Premier: Primary + Replacement
The Premier level of coverage includes two (2) product applications to the windshield that will assist in the prevention of minor chip or crack damage(s). If it is determined by a licensed repair technician that the damage is unrepairable or is in the acute driver vision area, the windshield will be replaced with a like kind and quality (Non-OEM) replacement windshield.
Ultra: Repair + Original Equipment Manufacturer Replacement*
The Ultra level of coverage includes two (2) product applications to the windshield that will assist in the prevention of minor chip or crack damage(s). If it is determined by a licensed repair technician that the damage is unrepairable or is in the acute driver vision area, the windshield will be replaced with an original equipment manufacturer (OEM) replacement windshield.
Protect Your Investment
A new windshield can easily set you back hundreds of dollars, so why not safeguard yourself from a potential out of pocket expense by purchasing the MasterTech™ Windshield Protection Program.
Additional Benefits
100% Transferable
Coverage is fully transferable (for a fee) and may increase the resale value of your vehicle.
Toll-Free Claims Service
Call our toll-free number at 800.964.4811 to file a claim or to learn more about our claims procedures.
+ Once product is applied, this Limited Warranty is non-cancelable and non-refundable.
*No windshield coverage is available under this Limited Warranty for residents of MA, FL, NY, KY, and SC.
Certain conditions are excluded such as windshield cracks or chips greater than 6” and damage caused by vandalism, collision, hail, neglect, abuse, or conditions which occurred prior to the purchase of your Limited Warranty. Please refer to the MasterTech™ Windshield Protection Program limited warranty for complete details, exclusions, and limitations of the program.
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